License Information

This page sets out the licensing, regulatory and compliance framework under which Slotland Casino (slotland-casino-australia.com) operates. Slotland is committed to full transparency regarding its legal standing, regulatory obligations and the measures it employs to protect players. All information provided below is accurate as at the date of publication and is subject to change in line with applicable regulatory requirements.

1. Operator and Corporate Details

Dama N.V. is a company registered and established under the laws of Curaçao. The company holds E-gaming licence No. 8048/JAZ2020-013, issued by Antillephone N.V. and authorised by the Government of Curaçao. Regulatory oversight is exercised by the Curaçao Gaming Authority (CGA), which is responsible for supervising licensed operators and ensuring compliance with fair gaming standards, anti-money laundering rules and player protection requirements.

Friolion Limited, a company incorporated under the laws of Cyprus (registration number HE 419102, registered address: Pavlov Nirvana & Aipeias, 4, ALPHA TOWER, Floor 1, Flat 11, 3021, Limassol, Cyprus), acts as an agent and facilitating entity on behalf of Dama N.V. within the Dama group structure.

2. Territory of Service and Age Restrictions

Slotland Casino provides its services to eligible players located in jurisdictions where online gambling is not prohibited by law. It is the sole responsibility of each player to ascertain whether access to and use of Slotland Casino is lawful under the laws and regulations of their state, territory or country of residence. Players based in Australia should be aware that Australian Commonwealth and state/territory legislation may impose restrictions on certain forms of online gambling. Slotland encourages all prospective players to review applicable local laws before registering an account.

3. Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy

Slotland Casino maintains robust AML and KYC procedures in accordance with the requirements of its Curaçao gaming licence and applicable international standards. These procedures are designed to prevent the use of the platform for money laundering, terrorist financing, fraud or any other financial crime.

3.1 Identity Verification

All players are required to complete an identity verification process before their first withdrawal and at any time the operator deems it necessary. Verification typically involves the submission of the following documentation:

A valid government-issued photo identification document (passport, driver’s licence or national identity card); a proof-of-address document dated within the preceding three (3) months (utility bill, bank statement or government-issued correspondence); and, where applicable, proof of the payment method used (such as a photograph of the relevant card with the middle digits obscured, or a screenshot of the e-wallet account).

3.2 Transaction Monitoring

Slotland continuously monitors transactional activity for patterns that may indicate suspicious or unusual behaviour. Where a transaction or series of transactions raises concern, Slotland reserves the right to suspend the account, request additional documentation and, where required by law, report the matter to the relevant authorities. Enhanced due diligence measures may be applied to high-value transactions or to players assessed as presenting a higher risk profile.

3.3 Record Keeping

All KYC documentation and transaction records are retained for a minimum period as prescribed by applicable legislation and the conditions of the operator’s licence. Records are stored securely and are accessible only to authorised personnel and, where legally required, to competent regulatory and law enforcement authorities.

4. Data Protection and Privacy

Slotland Casino takes the protection of player data seriously and implements technical and organisational measures designed to safeguard personal and financial information against unauthorised access, loss, misuse or alteration.

4.1 Encryption

All data transmitted between a player’s device and the Slotland platform is encrypted using industry-standard SSL (Secure Socket Layer) technology. This ensures that personal details, financial information and account credentials remain protected during transmission.

4.2 Data Processing

Personal data is collected and processed solely for the purposes of operating the platform, verifying player identity, complying with legal and regulatory obligations, and improving the quality of service. Slotland does not sell or rent personal data to third parties for marketing purposes. Data may be shared with regulated payment processors, identity-verification providers and regulatory authorities as necessary to fulfil the operator’s contractual and legal obligations.

4.3 Player Rights

Players may request access to, correction of, or deletion of their personal data in accordance with applicable data-protection laws by contacting the Slotland support team. Any such request will be processed within a reasonable timeframe and in compliance with the operator’s legal and regulatory obligations.

5. Fair Gaming and Software Integrity

All games offered on the Slotland platform are supplied by licensed third-party software providers and operate using certified Random Number Generators (RNGs). RNG systems are subject to periodic testing and auditing by independent testing laboratories to verify that game outcomes are statistically random, unbiased and not subject to external manipulation.

Return-to-Player (RTP) percentages for individual games are determined by the respective software providers and may be viewed within each game’s information section. Slotland does not alter or interfere with the mathematical models or payout structures of any game offered on its platform.

6. Responsible Gambling

Slotland Casino is committed to promoting responsible gambling and providing players with the tools and information they need to maintain control over their gambling activity. The operator recognises that, while gambling is a form of entertainment for the majority of players, it can pose risks for a minority.

6.1 Player Protection Tools

Slotland offers the following self-management features, accessible through the player’s account settings: deposit limits (daily, weekly or monthly caps on the total amount that may be deposited); session time limits and session reminders to encourage breaks during extended play; loss limits to restrict the total net losses within a defined period; cooling-off periods during which the account is temporarily suspended; and self-exclusion, which allows a player to close their account for a fixed period or permanently.

6.2 Prevention of Underage Gambling

Slotland enforces a strict 18+ policy. Age verification is carried out as part of the KYC process, and accounts found to belong to persons under the legal gambling age will be immediately suspended and any associated funds returned. Slotland further recommends that players utilise parental-control software to restrict minors’ access to online gambling websites.

6.3 Support Resources

Players who believe that their gambling behaviour has become problematic are encouraged to seek assistance. The following organisations provide free, confidential support:

Gambling Help Online (Australia): www.gamblinghelponline.org.au | Phone: 1800 858 858 (available 24/7, free call within Australia).

Gamblers Anonymous: www.gamblersanonymous.org.au.

Lifeline Australia: 13 11 14 (24-hour crisis support).

7. Complaints and Dispute Resolution

Slotland Casino maintains a structured complaints-handling procedure to ensure that player concerns are addressed promptly and fairly.

7.1 Internal Resolution

In the first instance, players should contact the Slotland customer support team via live chat or email at [email protected]. The support team will acknowledge receipt of the complaint and endeavour to resolve the matter within a reasonable period. Where additional investigation is required, the player will be informed of the expected timeframe for resolution.

7.2 Escalation to the Licensing Authority

If a player is not satisfied with the outcome of the internal complaints process, they may escalate the matter to the licensing authority. Complaints may be directed to Antillephone N.V. or the Curaçao Gaming Authority (CGA) through the channels published on the CGA’s official website at www.gamingcontrolcuracao.org. The licensing authority will review the complaint in accordance with its established procedures and issue a determination that is binding on the operator.

7.3 Independent Mediation

Slotland also recognises the role of independent alternative dispute resolution (ADR) providers. Where applicable, players may be referred to a certified ADR service provider as specified in the operator’s Terms and Conditions.

8. Ongoing Regulatory Compliance

Slotland Casino and its operator, Dama N.V., are committed to maintaining compliance with all conditions of their gaming licence and with the evolving regulatory framework administered by the Curaçao Gaming Authority. This includes adherence to the National Ordinance on Games of Chance (Landsverordening op de Kansspelen, LOK) and any subsidiary regulations, directives or guidance issued by the CGA from time to time.

The operator submits periodic compliance reports to the licensing authority and cooperates fully with any regulatory audits, inspections or enquiries. Player funds are held in accounts that are segregated from the operator’s operational funds, ensuring that player balances remain accessible regardless of the operator’s financial position.